In the Fall 2015 Grid℠ report for live chat software published in August 2015 by business software review site G2 Crowd, Live Chat was called a High Performer of the industry.
Make unlimited video calls and stay in touch with your loved ones for free!Your support operators can send proactive chat invitations to site visitors when they land on key pages of your site and gently guide them through the sales funnel which will improve the customer engagement considerably.Your support operators can start chatting with customers by simply logging into their Pro Profs Chat dashboard.There are over 100 preferences and settings which help you monitor website visitors, track operator performance, set-up department-based chat, customize languages and more.Our live chat software is securely hosted on IBM servers and integrates seamlessly with popular CRM, CMS, e-commerce, email marketing and many other tools.Apart from website chat, other core features include: real-time website traffic monitoring, built-in ticketing system and agents' efficiency analytics.
System identifies the best prospects visiting a website based on data gathered from the purchasing decisions of 65 million buyers.
Support operators can start a chat by simply logging into Pro Profs Chat or via our desktops and mobile apps.
Installing a live chat software on your website helps you monitor and initiate conversations with site visitors, generate new leads with a pre-chat form and improve conversions.
If you don’t want to create your own, you can also choose from an extensive gallery of ready-made chat templates that install at a click.
With Pro Profs Chat software, you can monitor website visitors in real-time to learn where they are coming from, who they are and which pages are they viewing.
Later that year, Gartner-owned business software review site Get App released its quarterly research, 2015 Q3 Get Rank, including top cloud-based customer service applications.